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Returns & Refund Policy

We take great care in preparing and packing every SpiceRaga product. Since our products are packaged food items, our return policy is designed to protect product quality and food safety.

Last updated · July 2026

7–15Days to
Refund

Policy

Non-Returnable Products

Due to the nature of packaged food products and food safety regulations, all SpiceRaga products are non-returnable.

If you have any concerns regarding product quality, freshness, or packaging, please contact us — our team will carefully review your concern and work towards a fair resolution.

shilpa@spiceraga.com +918928261610

Before You Sign

Inspect Before Accepting Delivery

Important notice

Please do not accept delivery if the outer shipping box is damaged, opened, or appears tampered with.

Accepting a visibly damaged package may affect our ability to process replacement or refund requests.

Required for Claims

Damaged Delivery Claims

To be eligible for a replacement or refund due to damaged delivery, follow this sequence exactly:

  1. Start recording before opening the sealed package — the video must begin first.
  2. Keep the recording uninterrupted, in a single continuous take.
  3. Keep the entire unboxing process clearly visible throughout.
  4. Show the condition of both the shipping box and the product clearly.
Note: Refunds or replacements are processed only after the unboxing video is reviewed and approved by Aarishi Foods Private Limited (AFPL).

Timeline

Refund Processing

7–15 working days

If a refund is approved, the amount is credited to the original payment method within 7–15 working days.

Actual credit timelines may vary depending on your bank or payment provider.

Need help?

Our support team is here to assist you with any questions about your order.

aarishifoodspvtltd@gmail.com +918928261610

Last Updated: July 2026