Returns & Refunds

Simple rules that keep every pack fresh and safe.

Last updated: July 2026
No returnsPackaged food can't be taken back.
Check on deliveryDon't accept a damaged box.
Refund in 7–15 daysIf approved, to your original payment method.

1No returns

All SpiceRaga products are non-returnable. They are packaged food, so we follow strict food-safety rules.

Worried about quality, freshness or packaging? Contact us. We will look into it and find a fair solution.

2Check before you accept

Do not accept the delivery if the outer box is damaged, opened or looks tampered with.

Accepting a visibly damaged package may affect your replacement or refund.

3Received a damaged item?

Record an unboxing video. This is needed for any replacement or refund. Follow these steps:

  1. Start recording firstBegin before you open the sealed package.
  2. One continuous takeDon't pause or cut the video.
  3. Show everythingKeep the whole unboxing in view.
  4. Show the damageClearly show the box and the product.

We process a refund or replacement only after Aarishi Foods Private Limited (AFPL) reviews and approves your video.

4Refund time

Approved refunds go back to your original payment method within 7–15 working days.

Your bank or payment provider may take a little longer.

Need help?

Our team is happy to help with your order.

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