We take great care in preparing and packing every SpiceRaga product. Since our products are packaged food items, our return policy is designed to protect product quality and food safety.
Due to the nature of packaged food products and food safety regulations, all SpiceRaga products are non-returnable.
If you have any concerns regarding product quality, freshness, or packaging, please contact us โ our team will carefully review your concern and work towards a fair resolution.
Please do not accept the delivery if the outer shipping box is damaged, opened, or appears tampered with.
Accepting a visibly damaged package may affect our ability to process replacement or refund requests.
To be eligible for a replacement or refund due to damaged delivery, please follow these requirements:
If a refund is approved, the amount will be credited to the original payment method within 7โ15 working days.
Actual credit timelines may vary depending on your bank or payment provider.
Our support team is here to assist you with any questions about your order.