Returns & Refund Policy

Non-Returnable Products

Due to the nature of packaged food products and food safety regulations, all SpiceRaga products are non-returnable.

If you have any concerns regarding product quality, freshness, or packaging, please contact us — our team will carefully review your concern and work towards a fair resolution.

shilpa@spiceraga.com +918928261610

Inspect Before Accepting Delivery

Important Notice

Please do not accept the delivery if the outer shipping box is damaged, opened, or appears tampered with.

Accepting a visibly damaged package may affect our ability to process replacement or refund requests.

Damaged Delivery Claims

To be eligible for a replacement or refund due to damaged delivery, please follow these requirements:

Record one uninterrupted unboxing video.
Start recording before opening the sealed package.
The entire opening process must be clearly visible throughout the video.
The condition of both the shipping box and the product should be clearly shown.

Note: Refunds or replacements will only be processed after the unboxing video has been reviewed and approved by Aarishi Foods Private Limited (AFPL).

Refund Processing

7 – 15 Working Days

If a refund is approved, the amount will be credited to the original payment method within 7–15 working days.

Actual credit timelines may vary depending on your bank or payment provider.

Need Help?

Our support team is here to assist you with any questions about your order.

aarishifoodspvtltd@gmail.com +918928261610